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Managing Opt-Outs Managing Opt-Outs

How can recipients opt-out of receiving SMS messages

Information on how recipients can unsubscribe from future SMS communications.
Automatically delete opted out contacts from your contact list

Ensure contacts who opt out are automatically cleared from your lists.
How to manually opt-out a number in CXT

How to manually add specific numbers to your opt‑out list and prevent them from receiving any further messages
How to re-opt in a number

How to opt in a phone number that was previously opted out
How to opt-out multiple contacts in CXT

How to bulk‑upload a contact file to add numbers to the opt‑out list in CXT
Can recipients re-opt in after being opted out?

How recipients can re-opt in via SMS after previously opting out

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